FAQs
Q. Who can attend International Firex?
Anyone with a professional interest in fire safety. This includes fire safety managers, specifiers, consultants, installers and maintainers of fire safety systems, as well as fire and rescue service personnel. International Firex is purely a trade event and NOT open to the public. Also, due to the nature of the exhibition, any person under the age of 16 will be refused entry.
Q. How can I register to attend the 2011 event?
To register your interest for International Firex click here
Q. When will I receive my visitor badge?
We recommend that all visitors request to receive an e-ticket, which is good for the environment! This simply means that you will receive a unique reference number and will be able to print your badge out at the terminals at the NEC on the day of your visit. If, however, you would still like to receive a badge in the mail, you can request this when you register and this will be mailed to you approximately three weeks before the show.
Q. What should I do if the details on my badge are incorrect?
Please call the ticket hotline on 0844 557 2324.
Q. What if I have forgotten my badge when I arrive at the show?
Go to the main registration desk and give the staff your name. They will locate your details on the computer and issue you with a new badge.
Q. Can I register when I arrive?
Yes just complete a registration form at the entrance.
Q. What happens if I don't receive my badge before the show?
In the unlikely event that you don't receive your name badge and welcome pack from us don't worry! You will receive an email the week before which will contain your unique reference number. Simply print off this email and bring it with you to the show where we will print you another badge. If you forget to print the email, just give your name at the registration desk and we will manually search for your details in order to print another badge.
Q. What are the opening times?
Monday 16th May 09.30 - 17.00
Tuesday 17th May 0.90 - 17.00
Wednesday 18th May 09.30 - 17.00
Thursday 19th May 09.30 - 16.00
Q. Is there parking at the venue?
Yes, there is car parking available. Information will be updated shortly
Q. Is there a cloakroom for bags and coats?
Yes
Q. Can I bring children?
Children are not permitted to attend the exhibition due to the nature of exhibits on display. The Organisers reserve the right to refuse entry to the event.
Q. I am a student; am I able to attend the event?
Students are permitted entry to International Firex via prior arrangement only.
Please email Laura Maddrell at Laura.maddrell@ubm.com further information and guidelines.
Q. Where can I eat?
Cafés serving light snacks and refreshments can be found at the venue alongside numerous bars, restaurants and seating areas offering everything from a quick drink to a substantial meal.
For more information please visit the NEC website
Q. Is there a cashpoint?
Yes
Q. Are there disabled facilities at the venue?
Yes. For more information please contact the venue directly on +44 (0) 121 780 4141 or visit the NEC website www.necgroup.co.uk
Q. Where can I find information about accommodation?
For the best hotel room rates and availability, visit the Hotelzon website at www.hotelzon.com, telephone +44 (0)1962 844 004 or email enquires@hotelzon.co.uk
