Exhibitor FAQs
Q. I am interested in exhibiting at Firex South 2012. What should I do?
Please contact Gerry Dunphy on +44 (0) 20 7921 8063 or gerry.dunphy@ubm.com or Rob Kearney on +44 (0) 20 8342 or robert.kearney@ubm.com
Q. I would like to host a seminar Firex South 2012. Is this possible?
Yes, please contact Gerry Dunphy on +44 (0) 20 7921 8063 or Rob Kearney +44 (0) 20 7921 8342. Please have a brief synopsis of your topic ready when you call or email. Please note, seminar slots are on a first come, first served basis.
Q. What sponsorship opportunities are available at the event?
Please contact Gerry Dunphy on +44 (0) 20 7921 8063 or Rob Kearney +44 (0) 20 7921 8342.
Q. How do I access the exhibitor technical manual?
The Exhibitor Technical Manual is accessed through the Exhibitor Zone; login using the password sent to you via email and click on the link 'Technical Manual'. This will be available shortly.
Q. How do I access the PR and marketing guide?
The PR & marketing guide is accessed through the Exhibitor Zone; log-in using the password sent to you via email and by clicking on the link 'PR & marketing guide'. The PR & marketing guide will be available shortly.
Q. When will I receive my exhibitor badges?
Approximately 3 weeks prior to the show.
Q. I have lost/not received my password to access the exhibitor secure zone. What should I do?
Please complete the password request form on the Exhibitor Zone login page. Your password will then be emailed to you.
Q. My password to access the exhibitor secure zone isn't working. What should I do?
Please contact Kimberley Floyd, Event Co-ordinator, on +44 (0) 207 955 3790 or kimberley.floyd@ubm.com
Q. I have accessed the exhibitor secure zone, but cannot access the exhibitor technical manual / PR & Marketing guide. What should I do?
Please contact Kimberley Floyd on +44 (0) 207 955 3790.
Q. I can access the exhibitor technical manual, but do not understand how to use it. What should I do?
Please contact Kimberley Floyd.
Q. I would like some help with PR & marketing in the run up to the show. What can I do?
Please refer to the PR & Marketing Guide, accessed through the Exhibitor Zone, which contains essential information on how to maximise your investment at the show. Alternatively. please contact Martinee Reid, PR & Communications Executive, on +44 (0) 207 921 8067.
Q. How do I create my own page on the Firex South 2012 website?
Our website attracts massive visitor traffic in the lead up to the show and we've made it easy for all our exhibitors to promote themselves and their new products. You can access your extranet page through the Exhibitor Zone using the password sent to you via email. For any queries regarding the extranet facility, please contact Kimberley Floyd, Event Co-ordinator, on +44 (0) 207 955 3790.
Q. Am I entitled to a free entry in the official Firex South 2012 show guide?
Yes, as an exhibitor at Firex South, you are entitled to a free entry in the official Show Guide, which is distributed free of charge to all pre-registered visitors. Please refer to the PR & marketing guide, accessed through the Exhibitor Zone, for further details.
Q. Can I submit press releases to appear on the Firex South 2012 website?
Yes, please email your press releases/news stories/case studies to Martinee Reid, PR & Communications Executive, on +44 (0) 20 7921 8067 or martinee.reid@ubm.com who will promote your company in show press release sent out.
Q. When will I receive my contractor passes?
Approximately 3 weeks prior to the show.
Q. What should I do if the details on my badges are incorrect?
When you arrive onsite, the badge query desk can amend any details and print off a revised version of your badge.
Q. Who do I contact about building my stand?
Please contact Jo Boxall on +44 (0) 20 7921 8161 or jo.boxall@ubm.com
Q. What are the build up and break down times? Build up and break down times?
Please refer to the online exhibitor manual.
Q. What are the show opening times?
Tuesday 13 March 2012: 9.30 – 17.00
Wednesday 14 March: 9:30 – 16.00
Q. Is there parking at the venue?
Yes. For more information, please refer to the Sandown Park website.
