Firex South FAQs
Q. I am interested in exhibiting at Firex South 2010. What should I do? Please contact Gerry Dunphy on +44 (0) 20 7921 8063 or Carl Richardson +44 (0) 20 7921 8614. Q. I would like to host a seminar Firex South 2010. Is this possible? Yes, please contact Gerry Dunphy on +44 (0) 20 7921 8063 or Carl Richardson +44 (0) 20 7921 8614. Please have a brief synopsis of your topic ready when you call or email. Please note, seminar slots are on a first come, first served basis. Q. What sponsorship opportunities are available at the event? Please contact Gerry Dunphy, Event Manager, on +44 (0) 20 7921 8063 or Carl Richardson +44 (0) 20 7921 8614. Q. How do I access the exhibitor technical manual? The Exhibitor Technical Manual is accessed through the Exhibitor Zone; login using the password sent to you via email and click on the link 'Technical Manual'. This will be available shortly. Q. How do I access the PR and marketing guide? The PR & marketing guide is accessed through the Exhibitor Zone; log-in using the password sent to you via email and by clicking on the link 'PR & marketing guide'. The PR & marketing guide will be available shortly. Q. When will I receive my exhibitor badges? Approximately 3 weeks prior to the show or if you need replacement/additional badges they can be obtained onsite from Tuesday 16th March 2010. Q. I have lost/not received my password to access the exhibitor secure zone. What should I do? Please complete the password request form on the Exhibitor Zone login page. Your password will then be emailed to you. Q. My password to access the exhibitor secure zone isn't working. What should I do? Please contact Rebecca Robertson, Event Co-ordinator on +44 (0) 207 921 8071. Q. I have accessed the exhibitor secure zone, but cannot access the exhibitor technical manual / PR & Marketing guide. What should I do? Please contact Rebecca Robertson, Event Co-ordinator on +44 (0) 207 921 8071. Q. I can access the exhibitor technical manual, but do not understand how to use it. What should I do? Please contact Rebecca Robertson, Event Co-ordinator on +44 (0) 207 921 8071. Q. I would like some help with PR & marketing in the run up to the show. What can I do? Please refer to the PR & Marketing Guide, accessed through the Exhibitor Zone, which contains essential information on how to maximise your investment at the show. Alternatively contact the Marketing Team. Q. How do I create my own page on the Firex South 2010 website? Our website attracts massive visitor traffic in the lead up to the show and we've made it easy for all our exhibitors to promote themselves and their new products. You can access your extranet page through the Exhibitor Zone using the password sent to you via email. For any queries regarding the extranet facility, please contact Rebecca Robertson, Event Co-ordinator on +44 (0) 207 921 8071. Q. Am I entitled to a free entry in the official Firex South 2010 show guide? Yes, as an exhibitor at Firex South, you are entitled to a free entry in the official Show Guide, which is distributed free of charge to all pre-registered visitors. Please refer to the PR & marketing guide, accessed through the Exhibitor Zone, for further details. Q. Can I submit press releases to appear on the Firex South 2010 website? Yes, please email your press releases/news stories/case studies to the PR team who will promote your company in show press release sent out. Q. When will I receive my contractor passes? Approximately 3 weeks prior to the show. Q. What should I do if the details on my badges are incorrect? When you arrive onsite, the badge query desk can amend any details and print off a revised version of your badge. Q. Who do I contact about building my stand? Please contact Louise Brown on +44 (0)20 7921 8163. Q. What are the build up and break down times? Build up and break down times? TBC Q. What is the shipping address of Fire & Rescue 2009? Your company name, Your stand number, Fire & Rescue 2009, Hall 3, National Exhibition Centre (NEC) Birmingham B40 1NT UK Q. What are the show opening times? Tuesday 16 March 2010 9.30 – 17.00 Wednesday 17 March 2010 9.30 – 16.00 Q. Is there parking at the venue? Parking is free in the centre of the racecourse, which you can reach from the More Lane entrance. For a £5 fee you can book your car into the main car park off the Portsmouth Road. Coach parking is free: Just follow the Sandown Park signposts on all approach routes and park in the area off the Portsmouth Road. Disabled Parking: There are allocated parking spaces in the main Portsmouth Road car park, which is free of charge to all blue badge holders. The parking is very close to the main entrance and the grandstand. Taxis: There is a taxi rank right outside the main entrance. Q. My question has not been answered. Who shall I contact for more information? The event team for Firex South is here to help and would be happy to assist you with any queries that you might have. Simply click here to find relevant contact details.
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